Submitting Incomplete or Inaccurate Academic Documents 

Common issues:

• Submitting an unclear copy of the original certificate along with its official translation (if not in English).

• Missing the Transcript of Records (TOR) not provided for all years, depending on the client’s requirements.

• Letter of Authorization (LOA) not signed and dated correctly (must be the application date, not the applicant’s date of birth).

• Blurry or unclear passport copy.

Tip:

Always include both the original and an official English translation, and ensure all pages are clear and complete. If your degree is from a university that issues transcripts and certificates separately, upload both.

Inaccurate or Inconsistent Work Experience Details

Common issues:

• Position titles that don’t match HR records

• Incorrect employment dates (even by a few days)

• Submitting a personal reference letter instead of an official HR-issued document

• Lack of clear start and end dates on the experience certificate

Tip:

Use the official HR or employer-issued work experience letter, ideally on company letterhead with a stamp and contact details. Double-check dates and job titles to ensure they match the details of your work experience. your employer will confirm during verification.

Outdated or Invalid Professional Licenses

Common issues:

• Submitting invalid,expired or provisional licenses

• Uploading scanned copies of license cards instead of official PDFs or letters

• Missing license authority details (like issuing body or registration number)

Tip:

Make sure the license is current, legible, and issued by a recognized authority. If it has expired, some regulators still accept it for verification — but this varies. Include all pages, and ensure your name, license number, and issuing authority are visible.

Ignoring Follow-Up Emails or Requests

Common issues:

• Missing deadlines related to document resubmission

• Not checking spam folders

• Incomplete responses to queries

Tip:

Check your email regularly — especially in the first few weeks after submission. Respond to all requests promptly and clearly. If something is unclear, don’t hesitate to ask for clarification.

Final Checklist Before Submitting

• All documents are clear, complete, and translated if needed

• Official contact emails are provided for each document

• You’ve notified your issuing authorities to expect contact

• You’ve responded to any emails from QuadraBay or the verification team

Why This Matters

Delays in verification can affect your job offer, professional licensing, or immigration timeline. 

Being proactive and precise can save weeks of back-and-forth.

If you’ve already submitted and want to check your application status, log into your QuadraBay account or reach out to our support team at customer.sevice@quadrabay.com — we’re always here to help.

For more information about QuadraBay’s Solutions, please visit www.quadrabay.com.

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